Contact us

Need help? We're here for you!

To make sure your concerns are handled in the most professional and efficient way, we primarily communicate through email. This allows us to keep a clear record and provide you with the most accurate solution.

📧 Official Customer Support Email: peliflaskofficial.ph@gmail.com

Please send your detailed concerns to this email address, and our team will be happy to assist you.

⏱ Our Service Commitment

We strive to give you an initial response within 24 working hours.To help us assist you faster, please include the following in your email:

  1. Your Full Name
  2. Type of Concern (e.g., Product Inquiry, Order Issue, After-Sales Support)
  3. Relevant Order Number

đź’ˇ Quick Self-Help

You might find instant answers to common questions about shipping, payment methods, return policy. Feel free to check it out before sending an email—it might save you some time!

🏢 Company Information

The website is jointly operated by QISSON (Hong Kong) E-commerce Limited registered at 12th Floor, Three Terrace Building, 137-139 Uno Road Central, Sheung Wan, Hong Kong and TELOS TRADING LIMITED registered at 134 Corfield St, London, England, E2 0DSÂ